TERMS AND CONDITIONS

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Effective Date: 22/05/2025

Welcome to Trialtesters.com (“we,” “our,” “us,” or “the Website”). By accessing or using Trialtesters.com in any manner—including but not limited to browsing the site, submitting information, or opting into our communication services (including SMS text alerts)—you agree to be legally bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you must discontinue use of the site and its services immediately.

Please read these Terms carefully, as they govern your access to and use of the Website and associated services related to clinical trial recruitment and eligibility screening.


1. Eligibility to Use

You must be at least 18 years old to use this Website. By using Trialtesters.com, you represent and warrant that:

  • You are 18 years of age or older

  • You are not using the Website on behalf of a minor without appropriate legal authority

  • You will provide truthful, current, and complete information when submitting forms

  • You agree to comply with all local, state, and federal laws applicable to your use of the Website


2. Services Offered

Trialtesters.com provides information and access to clinical trials for potential participants. Our services include:

  • Matching individuals with appropriate clinical trials

  • Collecting pre-screening eligibility data

  • Providing updates via email, phone, and text message about new opportunities

  • Offering customer support for questions related to clinical research enrollment

These services are provided solely for informational and recruitment purposes and do not constitute medical advice or treatment.


3. SMS and Mobile Communications

By submitting your mobile number and opting into our SMS program, you consent to receive communications related to clinical trial participation and updates.

  • Message frequency: Maximum of 5 messages per month

  • Message and data rates may apply depending on your mobile carrier

  • Reply HELP for assistance or contact us at info@trialtesters.com or (844) 366-1250

  • To opt out, reply with STOP, QUIT, END, CANCEL, or UNSUBSCRIBE at any time

  • No mobile information will be shared with third parties

You acknowledge that consent is not a condition of purchase or participation, and that messaging frequency may vary based on your interactions and interests.


4. Privacy and Data Use

All information collected via the Website or through communications is governed by our Privacy Policy, which is incorporated into these Terms by reference. Personal Information—including your name, email, phone number, and health-related data—is collected solely to assess your eligibility for clinical trials and to keep you informed.

We do not share, sell, or rent mobile information with third parties for marketing or promotional purposes. Your data will be handled in compliance with applicable laws, including HIPAA and relevant research ethics guidelines.


5. User Responsibilities

When using Trialtesters.com, you agree not to:

  • Provide false, misleading, or incomplete information

  • Use the site for any purpose other than those explicitly described

  • Interfere with the functionality of the Website or its services

  • Attempt to gain unauthorized access to our systems or data

  • Transmit any viruses, malware, or harmful code

You are solely responsible for maintaining the confidentiality of your account information and for all activities conducted under your name or contact details.


6. Clinical Trial Information Disclaimer

Trialtesters.com is not a medical provider or healthcare institution. The clinical trial content and information provided:

  • Is intended for informational purposes only

  • Does not constitute medical advice, diagnosis, or treatment

  • Should not be used as a substitute for consultation with qualified healthcare professionals

You should always consult with a licensed physician before deciding to participate in any clinical trial.


7. Intellectual Property

All content on Trialtesters.com—including but not limited to text, graphics, logos, software, and design—is the exclusive property of Trialtesters.com or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, display, or create derivative works based on any part of the Website without express written permission from us.


8. Termination of Use

We reserve the right to suspend or terminate your access to the Website or its services at our sole discretion, without prior notice, for any conduct that we believe violates these Terms or is harmful to our users, reputation, or business interests.


9. Limitation of Liability

To the fullest extent permitted by law, Trialtesters.com and its affiliates, officers, directors, employees, or agents shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages resulting from:

  • The use or inability to use the Website or services

  • Unauthorized access to or alteration of your information

  • Content or conduct of any third party on the Website

  • Any decisions made based on information from the Website

You use the Website at your own risk and agree that your sole remedy for dissatisfaction is to discontinue use.


10. Indemnification

You agree to defend, indemnify, and hold harmless Trialtesters.com, its employees, affiliates, and service providers from and against any claims, damages, obligations, losses, or expenses (including attorneys’ fees) arising out of:

  • Your use or misuse of the Website

  • Your violation of these Terms

  • Your violation of any third-party rights or applicable law


11. Modifications to Terms

We may update these Terms from time to time to reflect changes in our practices, legal requirements, or services. All updates will be posted with a revised effective date at the top of the document.

Continued use of the Website or services after changes are posted constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.


12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the state in which Trialtesters.com is headquartered, without regard to conflict of law principles.

Any dispute arising out of or related to the use of this Website or these Terms shall be resolved through:

  • Good faith negotiation

  • If unresolved, binding arbitration in accordance with the rules of the American Arbitration Association

You waive any right to a jury trial or to participate in a class action lawsuit.


13. Contact Information

For support, feedback, or questions regarding these Terms and Conditions, please contact us:

Trialtesters.com Support
Email: info@trialtesters.com
Phone: (844) 366-1250


By using this Website, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in full.