Effective Date: 22/05/2025
This Mobile Privacy Policy governs how Trialtesters.com collects, uses, protects, and discloses information gathered through mobile devices. This includes interactions via SMS text messages, mobile web access, and other mobile-based communication technologies related to our services and clinical trial information. By using your mobile device to access our services, you acknowledge and agree to the practices outlined in this policy.
When you interact with Trialtesters.com through your mobile device, we may collect specific types of data to facilitate our services. This may include:
Your mobile phone number
Device type (e.g., iOS, Android)
Operating system version
Browser type (when using a mobile browser)
Geographic location (if permitted by you)
Interaction data such as time of access, clicks, and message opens
We collect this information to ensure an optimized user experience, accurate communication, and compatibility with various mobile platforms.
Our platform provides the option for users to receive information and updates via SMS. To engage in this service:
You must explicitly opt in by submitting your mobile number through one of our approved forms.
By opting in, you consent to receive up to 5 messages per month, tailored to your clinical trial interests.
Message and data rates may apply depending on your mobile carrier and service plan.
You may opt out at any time by texting any of the following commands: STOP, QUIT, END, CANCEL, UNSUBSCRIBE.
For help, reply HELP or contact us at info@trialtesters.com or (844) 366-1250.
No mobile information will be shared with third parties.
If permitted by your device settings, we may collect and utilize location data to provide geographically relevant clinical trial opportunities. This allows us to:
Match you with clinical trials near your residence or current location
Estimate travel requirements for in-person trial visits
Ensure regional eligibility compliance for specific research protocols
You can disable location tracking at any time through your device’s privacy settings.
When you access our mobile site, cookies and other similar tracking technologies may be used to:
Recognize returning users
Track session duration and interaction pathways
Optimize mobile layout and functionality
Analyze aggregated user behavior for system improvements
These tools do not collect Personal Information unless you choose to provide it. You can disable cookies via your mobile browser settings.
If Trialtesters.com offers a mobile application in the future, it may request permissions including:
Access to your contacts (only if you choose to refer friends)
Camera or microphone access (if submitting video or voice eligibility inputs)
Calendar integration (to set clinical appointment reminders)
All such permissions are optional and are requested transparently within the app, with settings easily modifiable at any time.
We use encryption protocols (such as HTTPS and SSL certificates) to secure all data transmitted to and from mobile devices. Additional measures include:
Intrusion detection systems
Mobile firewall technologies
Secure token authentication for form submissions
We constantly monitor for emerging threats to ensure your mobile interactions remain secure.
The types of Personal Information collected through mobile include but are not limited to:
Name
Phone number
Email address
Survey responses and health-related details provided for trial eligibility
We do not rent, sell, or share this Personal Information without your express permission or as required by law.
No mobile information will be shared or sold to third parties/affiliates for marketing or promotional purposes. We do not express or imply to other companies or firms that you have given subscriber opt-in permission to anyone other than Trialtesters.com.
You may receive notifications related to:
Trial openings
Eligibility reminders
Scheduling follow-ups
Consent process completion alerts
These notifications are non-promotional and directly linked to the services you have opted into. You can disable push notifications via your device settings or by managing preferences on your profile (if applicable).
If you access Trialtesters.com via third-party platforms (e.g., Facebook, Instagram, or Google Ads on mobile), we may receive analytics or clickstream data. However:
This data is anonymized and aggregated
We do not extract Personal Information from third-party ad interactions unless you voluntarily submit information through our forms
We do not track your activities on external sites or mobile apps
Personal and interaction data collected through mobile use is retained only as long as necessary to fulfill the purposes for which it was collected or as legally required. Once the data is no longer needed, it is securely deleted or anonymized.
Retention periods for SMS communication logs, form submissions, and location data are reviewed regularly and minimized to protect your privacy.
Trialtesters.com does not knowingly collect Personal Information via mobile from individuals under the age of 18. Mobile submissions from minors are rejected or deleted upon detection. If you believe a child has submitted information through a mobile channel, please contact us immediately so we can take appropriate action.
We may modify this Mobile Privacy Policy periodically to reflect evolving technologies, legal obligations, or new services. All updates will be posted on this page with the revised effective date at the top. Continued use of the mobile services after changes take effect constitutes your acceptance of the revised terms.
We encourage users to revisit this policy regularly to stay informed of how we protect your mobile data.
If you have questions about this Mobile Privacy Policy or need assistance with your mobile preferences, please contact:
Trialtesters.com Support
Email: info@trialtesters.com
Phone: (844) 366-1250