Effective Date: 22/05/2025
At Trialtesters.com, your privacy is of utmost importance. This Privacy Policy describes how we collect, use, and safeguard your Personal Information in connection with your use of our website and services related to clinical trial participation. Please read this Policy carefully to understand our views and practices regarding your Personal Information and how we treat it. By accessing or using Trialtesters.com, you agree to the terms of this Privacy Policy.
For the purposes of this Privacy Policy, “Personal Information” refers to any individually identifiable data from or about an individual. We collect Personal Information primarily when you visit our website or voluntarily submit information through our forms. This information may include, but is not limited to:
First and last name
Email address
Telephone number
Other details necessary to assess eligibility for clinical trials or respond to your inquiries
No mobile information will be shared or sold to third parties/affiliates for marketing/promotional purposes. We do not express or imply to other companies or firms that you have given subscriber opt-in permission to someone other than Trialtesters.com. We do not rent or share your personal information without your explicit consent, except as otherwise outlined in this policy.
We collect and use your Personal Information solely to:
Determine eligibility for participation in clinical trials
Communicate relevant clinical trial opportunities
Improve and personalize your experience with Trialtesters.com
Respond to inquiries and provide customer support
Comply with legal obligations, ethical guidelines, and research protocols
We strictly use this information for clinical research-related purposes and communication with you.
Your provision of Personal Information through any form on Trialtesters.com signifies your explicit consent to be contacted by us. We follow a clear opt-in process, ensuring that your contact preferences are honored. You will not be contacted unless you have voluntarily submitted your information and indicated interest in clinical trial participation.
For SMS communications:
You may receive up to 5 messages per month
Message and data rates may apply
Reply HELP for help or contact us at info@trialtesters.com or (844) 366-1250
You may opt out at any time by replying STOP, QUIT, END, CANCEL, UNSUBSCRIBE
No mobile information will be shared with third parties.
We implement industry-standard technical, administrative, and physical safeguards to protect your Personal Information from unauthorized access, disclosure, misuse, or alteration. These include encrypted data storage, limited access protocols, firewall protection, and secure form submissions.
Your Personal Information is stored only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.
You have the right to access and request corrections to the Personal Information we hold about you. If any of your data is incorrect, incomplete, or outdated, you may request its correction or deletion by contacting us directly. We will honor reasonable requests in accordance with applicable data protection laws.
Trialtesters.com may use cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. These tools do not extract personally identifiable information without your consent and can be managed through your browser settings.
We do not use cookies to track your behavior across third-party websites.
Our services are not directed toward individuals under the age of 18. We do not knowingly collect Personal Information from children. If we become aware that a child has provided us with Personal Information without verifiable parental consent, we will take steps to delete such data promptly.
We retain your Personal Information only as long as necessary for the purposes for which it was collected. Once the information is no longer needed for active research or compliance, it is securely deleted or anonymized, in accordance with regulatory requirements.
You have full control over how we communicate with you. You may:
Choose not to receive marketing or informational emails
Unsubscribe from SMS communications as outlined in section 3
Adjust your communication preferences by contacting our support team
We respect your choices and will ensure prompt implementation of your preferences.
We may use or disclose your Personal Information when required to do so by applicable law or legal process. This includes compliance with regulatory inquiries, clinical trial reporting requirements, and other lawful mandates specific to research ethics and privacy protections.
While we do not share your Personal Information, our site may integrate with secure third-party tools or platforms (e.g., analytics providers, CRM systems) to assist in managing data securely. These integrations are configured with data privacy safeguards and never result in unauthorized dissemination of your Personal Information.
All third-party services used comply with applicable privacy laws and are contractually obligated to protect your data.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. All changes will be posted on this page with the revised effective date. You are encouraged to review this page periodically to remain informed about how we protect your information.
Continued use of the website after any such updates constitutes your acknowledgment and acceptance of those changes.
For questions, requests, or concerns regarding this Privacy Policy or our data handling practices, please contact:
Trialtesters.com Support
Email: info@trialtesters.com
Phone: (844) 366-1250
This Privacy Policy ensures that your Personal Information is handled with integrity, respect, and transparency—key values in clinical research and your health journey.